1. Information We Collect
We may collect the following information:
- Personal Information: Name, date of birth, father's name, address, mobile number, email ID, Aadhaar details, PAN details, identity details, and documents uploaded by the user.
- Service Information: Application details, correction details, verification details, transaction history, service status, and related documents.
- Payment Information: Payment amount, transaction ID, payment status, and payment method details. We do not store debit card, credit card, UPI PIN, or sensitive banking information.
- Technical Information: IP address, browser type, device details, cookies, login details, and website usage data.
2. How We Use Your Information
Your information may be used for:
- Processing PAN card applications, corrections, and related services.
- Providing document verification and digital service support.
- Communicating service updates, payment status, and application status.
- Improving our website, dashboard, support system, and user experience.
- Preventing fraud, misuse, unauthorized access, and illegal activity.
- Meeting legal, regulatory, and compliance requirements.
3. Sharing of Information
We may share user information with authorized service providers, portals, APIs, or intermediaries for processing user requests; payment gateway providers for transaction processing; technical vendors for hosting, security, analytics, and support; and government or legal authorities if required by law.
We do not sell or rent your personal information to third parties.
4. Data Security
We use reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online system or internet transmission is completely secure, and users share information at their own risk.
5. Cookies
PSC | Public Sewa Centre may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance user experience. Users can disable cookies from their browser settings, but some features may not work properly.
6. User Rights
Users may request to:
- Review their submitted information.
- Correct or update incorrect information.
- Opt out of non-essential communication.
- Request support regarding their data.
7. Third-Party Links
Our website may contain links to third-party websites or portals. PSC | Public Sewa Centre is not responsible for the privacy practices, content, policies, or security of those external websites.
8. Policy Updates
PSC | Public Sewa Centre may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For questions about this Privacy Policy, contact us using the details listed on this page.