Terms & Conditions

2. User Responsibility

Users must provide correct, complete, and genuine information while using our services. Any wrong details, fake documents, incomplete information, or mismatch in data may lead to delay, rejection, or cancellation of the service.

3. Wallet Recharge

Users may recharge their wallet through available payment methods such as UPI, debit card, credit card, net banking, or other supported methods.

Minimum wallet recharge amount may be set by PSC | Public Sewa Centre and can change from time to time.

Wallet balance can be used only for services available on PSC | Public Sewa Centre and cannot be withdrawn as cash unless specifically allowed by company policy.

4. PAN Card Services

For PAN card application, correction, or related services, users must provide valid information and required documents.

Service charges may include assistance fee, convenience fee, platform fee, administrative fee, and applicable third-party or government charges.

Once the PAN request is submitted or processed, cancellation or refund may not be possible.

5. Document Verification Services

Verification services are based on available records, authorized APIs, third-party databases, or public data sources. PSC | Public Sewa Centre does not guarantee that every verification result will be complete, updated, or error-free.

6. Utility and Digital Services

Services such as mobile recharge, bill payment, money transfer, travel booking, insurance, loan repayment, and other digital services may be provided directly or through third-party service providers.

PSC | Public Sewa Centre is not responsible for delays, failures, or errors caused by telecom operators, banks, billers, travel partners, insurance partners, payment gateways, or other third-party providers.

7. Fees and Charges

All service fees, wallet charges, platform charges, and convenience fees may change at any time without prior notice. Users should check the applicable charges before confirming any service.

8. Refunds and Cancellations

Refunds and cancellations will be handled according to PSC | Public Sewa Centre's Refund & Cancellation Policy. Once a service is processed, submitted, or completed, refund may not be available.

9. Data Security

PSC | Public Sewa Centre takes reasonable steps to protect user information. User data is used only for service processing, support, communication, fraud prevention, and legal compliance.

10. Account and Login Security

Users are responsible for keeping their login details, password, OTP, and wallet access secure. PSC | Public Sewa Centre will not be responsible for any loss caused by sharing account details, OTP, password, or device access with others.

11. Prohibited Activities

Users are not allowed to:

• Use fake or forged documents.
• Submit false information.
• Misuse the website, wallet, or services.
• Copy website content, design, or data.
• Attempt hacking, scraping, automation, or unauthorized access.
• Use PSC | Public Sewa Centre for illegal or fraudulent activities.

12. Service Delay

PSC | Public Sewa Centre will try to complete services on time, but delays may happen due to technical issues, payment gateway problems, government portal downtime, third-party errors, holidays, document mismatch, or verification requirements.

13. Limitation of Liability

PSC | Public Sewa Centre shall not be liable for any loss, damage, penalty, rejection, delay, failed transaction, or inconvenience caused due to user error, third-party failure, government portal issue, or circumstances beyond our control.

14. Changes in Terms

PSC | Public Sewa Centre may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

15. Legal Jurisdiction

Any dispute related to PSC | Public Sewa Centre services will be handled according to applicable Indian laws.

16. Contact Information

For support, complaints, refunds, or service-related questions, contact us using the details listed on this page.